In order to connect and use Uber Direct the user needs to have a customer ID and that ID will be added to the Locate2u organization in Uber.
To have a customer ID in Uber, follow the steps below:
- Login to the Locate2u app portal and navigate to Carrier Marketplace.
- Click on connect for Uber Direct carrier.
- Once clicked, the user will be in the Welcome screen, click on start to proceed with other steps.
- In the next step it will give the user the whole overview of the process.
- Click on the next button and fill out the Questions Mapping.
- Once the user clicks on the Finish button, Locate2u will send an email to Uber to notify that the user is a customer of Locate2u.
- Uber will then verify and connect with the customer to ensure all documentations are signed and agreements are in place.
- Uber will then notify Locate2u that the documentation has been signed.
- Locate2u will then create a Customer ID via support and then send it back to Uber.
- Customers will then receive an email to join the Locate2u organization. (sample email below)
- Click on the join button in the email and it will redirect the user to the uber setup.
- Once an account is set up on the Uber side. Go back to the Carrier list, check if the status is Carrier approved.
- Click on the activate carrier button to use the Uber carrier and get quotes. The status will be Active.
